Our wholesaler, Federated Co-operatives Limited (FCL), experienced a cybersecurity incident that might still be affecting some of our customer-facing systems. For the latest information, please check fcl.crs news feed or their social channels.

We appreciate your continued patience as we work towards resuming regular operations. Media inquiries can be directed to Brad DeLorey at Brad.DeLorey@fcl.crs or (306) 541-7643.

Update: July 17, 2024

Federated Co-operatives Limited (FCL) has released the following public update statement on July 17th, 2024:

We are pleased to announce that our corporate website, fcl.crs, and all local Co-op websites, are back online. We encourage Co-op customers to visit their local website and once again, we thank Co-op members, customers and the public for their patience and understanding.

Update: July 9, 2024

Federated Co-operatives Limited (FCL) has released the following public update statement on July 9th, 2024:

We are aware of statements made online that data was allegedly copied from the FCL IT environment and will allegedly be released. While it’s possible these allegations are related to the cybersecurity incident we previously experienced, we are still investigating with assistance from third-party experts. If the investigation determines that data was in fact compromised, as previously stated, we will take appropriate action.

It’s important to note that while this incident has been contained, upon first discovering that we had experienced a cybersecurity incident, we temporarily took a number of our systems offline as a precaution. As we continue forward with resuming normal operations, we’re working towards bringing all systems back online safely. We once again want to thank Co-op members, customers and the public for their patience and understanding.

Update: July 4, 2024

The North Central Co-op cardlocks in Stony Plain and Legal are back online. We will continue to publish updates as they become available. We thank our Co-op members, customers, and the public for their patience, understanding, and support over this past week.

Our wholesaler, Federated Co-operatives Limited (FCL), is experiencing a cybersecurity incident that is affecting some of our customer-facing systems. As a result, we are currently unable to process transactions at our Cardlock locations and encourage you to visit one of our retail gas bars. We are also facing disruptions in ordering from the FCL warehouse, which may cause delays or shortages until the situation is resolved.

FCL has brought in third-party experts to investigate and resolve the issue as quickly as possible. While we do not have further details at this time, we are committed to providing you with regular updates as more information becomes available.

Media inquiries can be directed to Brad DeLorey at Brad.DeLorey@fcl.crs or (306) 541-7643.

The North Central Co-op cardlocks in Stony Plain and Legal are back online. We will continue to publish updates as they become available. We thank our Co-op members, customers, and the public for their patience, understanding, and support over this past week.

Update: June 26, 2024

Our wholesaler, Federated Co-operatives Limited (FCL), is experiencing a cybersecurity incident that is affecting some of our customer-facing systems. As a result, we are currently unable to process transactions at our Cardlock locations and encourage you to visit one of our retail gas bars. We are also facing disruptions in ordering from the FCL warehouse, which may cause delays or shortages until the situation is resolved.

FCL has brought in third-party experts to investigate and resolve the issue as quickly as possible. While we do not have further details at this time, we are committed to providing you with regular updates as more information becomes available.